Call Centre Learnership Opportunity at African Bank

By on May 28, 2013
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Location: Durban

Job summary

Collections on accounts that are in default (arrears) in order to rehabilitate the accounts in a cost effective manner. This is done primarily by telephone.

To promote learning in the workplace

Minimum Education:

  • – Grade 12 / Matric

Requirements

  • – The candidate should currently be unemployed.
  • – The candidate should be a South African citizen.
  • – The candidate should have passed matric with a 50% pass in English
  • – The candidate should not currently be registered as a full time student at a tertiary institution. Part time studies that will not affect the deliverables of the AB programme are allowed.
  • – The candidate should not have a criminal record or pending criminal record
  • – The candidate should have a clear credit record.
  • – The candidate should have basic computer literacy skills.

Fundamental Competencies Required:

  • – Communication Skills (written & verbal)
  • – Listening Skills
  • – Client Centric Skills
  • – Sense of urgency
  • – Stress Tolerance

How to apply

Click here to apply online

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